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Terms of Service

Terms of Service

Last Updated: Dec 2025

These Terms of Service (“Terms”) govern your use of the Strevio platform and services provided by Strevio OÜ (“Strevio,” “we,” “us,” or “our”), a company registered in Estonia.

By accessing or using Strevio, you agree to be bound by these Terms. If you do not agree, do not use our Service.


1. Service Description

1.1 What Strevio Provides

Strevio is a software-as-a-service (SaaS) platform that enables users to manage their Facebook Pages. Our Service includes:

  • Page Analytics: View performance metrics, audience insights, reach, engagement, and growth data for your connected Facebook Pages
  • Post Scheduling: Create, schedule, and queue posts for future publication on your Facebook Pages
  • Post Publishing: Publish content directly to your connected Facebook Pages on your behalf
  • Engagement Management: View and respond to comments on your Facebook Page posts
  • Multi-Page Management: Manage multiple Facebook Pages from a single dashboard
  • Team Collaboration: Invite team members to collaborate on page management

1.2 Third-Party Platforms

Strevio integrates with Meta’s Facebook platform. Our Service depends on the availability and functionality of Facebook’s APIs. We are not responsible for:

  • Changes to Facebook’s platform, APIs, or policies
  • Service interruptions caused by Facebook
  • Facebook’s handling of your data outside of Strevio
  • Actions taken by Facebook on your account

1.3 Service Limitations

Strevio is a tool to assist with page management. We do not guarantee:

  • Specific engagement, reach, or growth results
  • Uninterrupted service availability
  • Compatibility with future Facebook platform changes

2. Account Registration

2.1 Eligibility

You must be at least 16 years old and have the legal capacity to enter into contracts. If using Strevio on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2.2 Account Creation

To use Strevio, you must create an account by providing accurate and complete information. You may register using:

  • Email and password
  • Facebook Login (OAuth authentication)

2.3 Facebook Authorization

To use our page management features, you must:

  • Connect your Facebook account to Strevio
  • Grant the requested permissions for page access
  • Have admin or editor access to the Facebook Pages you wish to manage

By connecting your Facebook account, you authorize Strevio to:

  • Access your list of managed Facebook Pages
  • Read page content, posts, and engagement data
  • Read page insights and analytics
  • Publish posts on your behalf (when you use scheduling features)
  • Manage comments on your page posts

2.4 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.


3. Acceptable Use

3.1 Your Responsibilities

When using Strevio, you agree to:

  • Comply with all applicable laws and regulations
  • Comply with Facebook’s Terms of Service and Community Standards
  • Only manage Pages you have legitimate authorization to manage
  • Not post content that is illegal, harmful, or violates third-party rights
  • Not use the Service for spam, harassment, or deceptive practices
  • Ensure your content complies with advertising regulations (if applicable)

3.2 Prohibited Activities

You may not:

  • Reverse engineer, decompile, or attempt to extract source code
  • Copy, modify, or create derivative works of the Service
  • Use the Service to build a competing product
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Share your account credentials with unauthorized parties
  • Exceed reasonable usage limits or abuse API access
  • Use automated tools to access the Service (except as we provide)

3.3 Content Responsibility

You are solely responsible for all content you create, schedule, or publish through Strevio. We do not review content before publication and are not liable for content you post.


4. Publishing and Scheduling

4.1 Scheduled Posts

When you schedule a post through Strevio:

  • Strevio will attempt to publish the post at the scheduled time
  • Publication depends on Facebook’s API availability
  • You can edit or cancel scheduled posts before publication
  • Once published, posts are governed by Facebook’s platform

4.2 Publishing Authorization

By using our scheduling and publishing features, you expressly authorize Strevio to:

  • Store your content until the scheduled publication time
  • Submit your content to Facebook’s API on your behalf
  • Retry failed publications according to our retry policies

4.3 Publication Failures

Posts may fail to publish due to:

  • Facebook API errors or rate limits
  • Revoked permissions or disconnected accounts
  • Content policy violations detected by Facebook
  • Service interruptions

We will attempt to notify you of publication failures but cannot guarantee delivery of all notifications.


5. Analytics and Data

5.1 Analytics Features

Strevio retrieves and displays analytics data from Facebook’s APIs, including:

  • Page reach and impressions
  • Post engagement metrics

5.2 Data Accuracy

Analytics data is provided by Facebook and displayed as-is. We do not guarantee the accuracy, completeness, or timeliness of analytics data. Facebook may change how metrics are calculated at any time.

5.3 Data Usage

We may collect and analyze aggregated, de-identified usage data for:

  • Product improvement and development
  • Industry research and benchmarking
  • Service optimization

Such aggregated data will not identify you or your Pages.


6. Fees and Payment

6.1 Subscription Plans

Strevio offers various subscription plans with different features and limits. Current pricing is available at strevio.com/pricing.

6.2 Billing

  • Subscriptions are billed monthly or annually, depending on your plan
  • Payment is due at the start of each billing period
  • All fees are in Euros (EUR) unless otherwise specified
  • Fees are exclusive of applicable taxes (VAT)

6.3 Payment Methods

We accept payment via credit card processed through Stripe. By providing payment information, you authorize us to charge your payment method for subscription fees.

6.4 Price Changes

We may change subscription prices with 30 days’ notice. Price changes will apply at your next renewal. If you do not agree to new pricing, you may cancel before the renewal date.

6.5 Refunds

Subscription fees are generally non-refundable. Refunds may be considered on a case-by-case basis at our discretion.


7. Intellectual Property

7.1 Our Rights

Strevio and its licensors retain all rights to:

  • The Service, software, and underlying technology
  • Our trademarks, logos, and branding
  • Documentation and support materials

7.2 Your Rights

You retain ownership of all content you create and publish through Strevio. By using our Service, you grant us a limited license to store, process, and transmit your content as necessary to provide the Service.

7.3 Feedback

If you provide suggestions, ideas, or feedback about our Service, you grant us the right to use such feedback without restriction or compensation.


8. Privacy and Data Protection

8.1 Privacy Policy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8.2 Data Processing

Where Strevio processes personal data on your behalf (as a data processor), we will do so in accordance with applicable data protection laws, including GDPR.

8.3 Your Obligations

If you collect or process personal data through your Facebook Pages, you are responsible for:

  • Complying with applicable privacy laws
  • Providing required notices to data subjects
  • Obtaining necessary consents
  • Responding to data subject requests

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

To the maximum extent permitted by law, we disclaim all warranties, including:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties that the Service will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy of analytics data

10. Limitation of Liability

10.1 Exclusion of Damages

To the maximum extent permitted by law, Strevio shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, or data
  • Business interruption
  • Damages arising from third-party actions (including Facebook)
  • Failed or delayed post publications
  • Inaccurate analytics data

10.2 Liability Cap

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the fees you paid to Strevio in the 12 months preceding the claim.

10.3 Essential Purpose

These limitations apply even if any remedy fails of its essential purpose.


11. Indemnification

You agree to indemnify and hold harmless Strevio, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of Facebook’s terms or policies
  • Content you publish through the Service
  • Your violation of any third-party rights

12. Term and Termination

12.1 Term

These Terms are effective when you create an account and continue until terminated.

12.2 Termination by You

You may terminate your account at any time through your account settings or by contacting us. Termination takes effect at the end of your current billing period.

12.3 Termination by Us

We may terminate or suspend your account:

  • For convenience, with 30 days’ notice
  • Immediately, if you breach these Terms
  • Immediately, if you violate Facebook’s policies
  • Immediately, if required by law

12.4 Effect of Termination

Upon termination:

  • Your access to the Service will cease
  • Scheduled posts will not be published
  • Your data will be deleted per our Privacy Policy
  • You remain liable for fees incurred before termination

12.5 Survival

Sections regarding intellectual property, disclaimers, limitations of liability, indemnification, and governing law survive termination.


13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes take effect constitutes acceptance of the modified Terms.

If you do not agree to modified Terms, you must stop using the Service and terminate your account.


14. Governing Law and Disputes

14.1 Governing Law

These Terms are governed by the laws of Estonia, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved as follows:

  1. Informal Resolution: Contact us first at info@strevio.com to attempt informal resolution.
  2. Arbitration: If informal resolution fails, disputes shall be settled by binding arbitration administered by the Estonian Chamber of Commerce and Industry, conducted in English.

14.3 Exceptions

Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights.


15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Strevio regarding the Service.

15.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

15.3 Waiver

Failure to enforce any right does not waive that right.

15.4 Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet failures.


16. Contact Us

For questions about these Terms, contact us:

Strevio OÜ
Email: info@strevio.com
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia
Registry Code: 16aborative191